Shivraj Singh Chouhan Criticizes Air India Over Broken Seat Allotment

New Delhi : Union Agriculture Minister Shivraj Singh Chouhan was allotted a broken seat on an Air India flight from Bhopal to Delhi, prompting him to criticize the airline for mismanagement. The minister raised concerns over whether Air India was cheating passengers by selling tickets for seats that were unfit for use.

Sharing his experience on social media platform X, the former Madhya Pradesh Chief Minister detailed his travel schedule, which included inaugurating the Kisan Mela in Pusa, attending a Natural Farming Mission meeting in Kurukshetra, and discussing with representatives of the Kisan Organisation in Chandigarh. Chouhan stated that he had booked a ticket on Air India flight AI436 and was assigned seat number 8C. Upon sitting down, he found the seat broken and sunken, making it uncomfortable to sit.

Expressing his disappointment, Chouhan questioned Air India’s management, asking why such seats were allotted to passengers despite being unfit for travel. His post sparked discussions on social media, with many users sharing their own experiences with airline services.

Air India has yet to issue an official response regarding the incident. The airline has recently faced scrutiny over service quality, and this latest complaint from a senior government official has further intensified the spotlight on its customer service standards.

Chouhan’s post has drawn mixed reactions, with some supporting his call for better airline management, while others pointed out the need for improvements across the aviation sector. The incident has once again raised questions about passenger safety and service standards, especially regarding the maintenance and upkeep of aircraft interiors.

As a key figure in the Union government, Chouhan’s criticism is likely to prompt further discussions and possibly lead to measures ensuring better accountability in the aviation industry. Passengers and industry observers now await Air India’s response and any potential actions the airline may take to address the minister’s concerns and improve passenger experiences in the future