The Impressive TimesThe punctuality of even market leaders like IndiGo and Air India has significantly fallen as delays by airlines become commonplace. The recent roof collapse at Delhi airport, which led to the distribution of flights from Terminal 1 to the other two terminals, further exacerbated the On-Time Performance (OTP) issues.
Allegations and counter-allegations regarding OTP in Indian skies have been ongoing, and the situation has silently worsened over the past several months. Passengers have consistently borne the brunt of these delays, with no clear solution in sight. Many frequent fliers now regularly experience delayed flights, with even IndiGo, once known for its strong OTP, seeing a decline in its punctuality performance.
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