DGCA Fines IndiGo ₹22.20 Crore Over December Flight Disruptions

New Delhi- The Directorate General of Civil Aviation (DGCA) has imposed a penalty of ₹22.20 crore on IndiGo Airlines for causing large-scale inconvenience to passengers due to massive flight cancellations and delays in December 2025.

The action follows a detailed investigation into the airline’s operations between December 3 and December 5, during which 2,507 flights were cancelled and 1,852 flights were delayed, leaving over three lakh passengers stranded at airports across the country.

According to the DGCA, the disruptions were not caused solely by weather or external factors. The investigation found serious lapses in internal planning, operational management, and regulatory preparedness on the part of the airline.

A four-member inquiry committee, constituted on the directions of the Ministry of Civil Aviation (MoCA), conducted a comprehensive review of the incident and termed the three-day chaos a major operational failure.

Key Findings of the Investigation

The committee report highlighted:

• Excessive operational optimisation compromising passenger safety and comfort
• Weak software systems and inadequate contingency planning
• Lack of effective oversight at the senior management level

The DGCA stated that these shortcomings collectively led to widespread disruption of flight operations and severe inconvenience to passengers.

In view of the serious deficiencies, the aviation regulator not only imposed a hefty fine but also initiated strict enforcement action against IndiGo’s senior management, signalling zero tolerance for lapses affecting passenger interest.

• DGCA imposed a ₹22.20 crore fine on IndiGo
• 2,500+ flights cancelled, nearly 1,900 delayed
• Over 3 lakh passengers affected nationwide
• Investigation points to internal operational failures

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