CM Rekha Gupta Interacts Directly with Citizens, Orders Swift Resolution of Public Grievances

New Delhi, 3 June 2026 : Delhi Chief Minister Rekha Gupta on Wednesday directly interacted with citizens from different parts of the Capital during a public hearing programme held at the Chief Minister’s Jan Seva Sadan. She listened carefully to their grievances, complaints and suggestions. A large number of people had arrived at the Jan Seva Sadan with personal, social and administrative issues. The Chief Minister instructed officials of the concerned departments to ensure prompt and effective resolution of the matters raised. She said the public hearing was not merely a platform for registering complaints, but an important forum for strengthening trust, communication and accountability between the government and the people.

During the programme, citizens brought before the Chief Minister a range of issues related to the Municipal Corporation of Delhi, police, education, social welfare, revenue and other departments. She sought detailed information from the concerned officials and directed them to ensure necessary action.

In one case, while addressing citizens who had approached her with a civic issue related to the Municipal Corporation, the Chief Minister instructed officials to review pending matters on a priority basis and ensure appropriate solutions. In another case, a woman informed the Chief Minister about difficulties affecting her children’s education, following which she directed the concerned officials to provide the necessary assistance without delay. Similarly, a woman raised an issue related to banking and a family dispute. Taking the matter seriously, the Chief Minister directed the concerned authorities to provide the required legal and administrative assistance so that justice could be ensured for the aggrieved person.

Chief Minister Rekha Gupta said the government’s objective is not merely to formulate schemes, but to ensure that the benefits of governance effectively reach every citizen. She further said that the Delhi Government is committed to working in the spirit of Antyodaya and ensuring that relief, facilities and justice reach even the last person standing in society. Suggestions and grievances received through public hearings serve as valuable feedback for the government. They not only help resolve individual problems but also provide opportunities to improve the administrative system.