The Impressive TimesShahdara, March 1, 2025: The Shahdara District Police successfully organized a Weekly Jan Sunwai Programme at the sub-division level across all SDPO offices to address public grievances in a systematic and transparent manner. The initiative, led by DCP Shahdara, was attended by Additional DCPs-I & II, Assistant Commissioners of Police (ACsP), and Station House Officers (SHOs), ensuring a coordinated approach to resolving citizen complaints.
The primary objective of the programme was to provide a direct platform for citizens to raise their concerns regarding law and order, crime, public safety, and other administrative matters. By facilitating direct interaction between complainants and senior police officials, the initiative aimed to enhance trust in the police force and improve the efficiency of grievance redressal.
The event witnessed a significant public response, with 71 complainants attending and presenting their grievances. A dedicated effort was made to resolve complaints on the spot, ensuring that citizens received immediate assistance wherever possible. As a result, 69 cases were addressed and resolved during the session, while the remaining cases are being actively processed for early resolution.
The Jan Sunwai Programme serves as an important initiative in strengthening community policing efforts. By engaging directly with citizens, the Shahdara District Police not only demonstrate their commitment to public service but also create an open and accessible channel for grievance redressal.
The Shahdara District Police have reaffirmed their commitment to responsive and accountable policing through such initiatives. The Weekly Jan Sunwai Programme plays a crucial role in ensuring that citizens’ concerns are heard and addressed promptly. The police officials present at the event assured attendees that all unresolved cases would be reviewed thoroughly and resolved at the earliest possible opportunity.
Encouraging greater public participation, the district police have urged citizens to actively engage in such forums to voice their concerns and seek redressal. These initiatives not only strengthen the relationship between law enforcement agencies and the public but also contribute to building a safer and more secure environment for the community.
The Shahdara District Police continue to emphasize transparency, efficiency, and public trust as key pillars of their governance. The successful execution of the Jan Sunwai Programme reflects their unwavering dedication to upholding law and order while prioritizing the needs and concerns of the citizens they serve.
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