Flipkart and Telangana Government Host Workshop to Empower MeeSeva Representatives with E-Commerce Skills

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Hyderabad, June 12 – Flipkart, India’s leading homegrown e-commerce marketplace, in collaboration with the Government of Telangana, organized a workshop in Hyderabad on Thursday to equip MeeSeva representatives with essential e-commerce skills. The initiative aims to facilitate market access for local businesses by integrating e-commerce services into the MeeSeva framework.

The workshop was held in the presence of Telangana Special Chief Secretary (IT and Industries) Sanjay Kumar, MeeSeva Commissioner Ravikiran Tirumala, and Flipkart Senior Manager Dr. Dipu Thomas Joy.

MeeSeva, Telangana’s integrated citizen services portal, currently offers a wide range of government-to-citizen (G2C) and business-to-citizen (B2C) services. As part of its digital inclusion drive, the Telangana government now seeks to incorporate e-commerce facilitation into MeeSeva’s offerings.

The event saw participation from over 800 MeeSeva representatives, MSMEs, and industry stakeholders. The sessions focused on enabling small businesses, artisans, and grassroots entrepreneurs to utilize Flipkart’s platform to reach wider markets. Key topics included:

  • Product listing and cataloging

  • Order management

  • Customer engagement

  • Operational aspects of online selling

By training MeeSeva representatives, the initiative aims to create a ripple effect that extends digital commerce opportunities to the grassroots, fostering a digitally empowered entrepreneurial ecosystem in Telangana.

Addressing the participants, Commissioner Ravikiran Tirumala said:

“Integrating e-commerce into MeeSeva’s framework is a transformative step toward enhancing digital market access for small businesses and entrepreneurs across Telangana. This workshop provides crucial insights and training, enabling our representatives to guide and support local businesses in their e-commerce journey. We appreciate Flipkart’s collaboration in driving this initiative, which will help create a more inclusive and digitally empowered entrepreneurial landscape.”

Telangana continues to be a key focus region for Flipkart’s digital entrepreneurship programs, with thousands of local sellers already leveraging the platform to grow their businesses.

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