Ministry of Consumer Affairs News

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CCPA Cracks Down on Illegal Sale of Walkie-Talkies Online; Penalises Major E-Commerce Platforms

New Delhi- The Central Consumer Protection Authority (CCPA) has taken stringent action against the unauthorised online sale of walkie-talkies across multiple e-commerce platforms, imposing monetary penalties on leading marketplaces for misleading consumers and violating consumer protection and telecom regulations. Acting suo motu, the Authority identified over 16,900 non-compliant listings of walkie-talkies, also known as Personal […]

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National Consumer Disputes Redressal Commission and 10 States Achieve Over 100% Case Disposal in July 2025

New Delhi- In a landmark achievement for consumer grievance redressal, the National Consumer Disputes Redressal Commission (NCDRC), along with ten States, recorded a disposal rate exceeding 100 percent for consumer cases in July 2025. This reflects a period in which more cases were resolved than filed, underscoring the commitment of authorities to timely dispute resolution. […]

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